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1. Within 28 days of these conditions becoming effective, he shall provide the GDC with an updated Standard Operating Procedure for emergency cover within his Practice. 2. Within 28 days of these conditions becoming effective, he shall provide the GDC with an updated Standard Operating Procedure for managing staff shortages within his Practice. 3. He must formulate a Personal Development Plan specifically designed to address the deficiencies in the following areas of his practice: - communication with patients and staff; - managing staff, specifically in relation to roles and responsibilities; - complaints handling. 4. He must forward a copy of his Personal Development Plan to the GDC within three months of the date on which these conditions become effective. 5. He must notify the GDC promptly of any professional appointment he accepts and provide the contact details of his employer or any organisation for which he is contracted to provide dental services and the Commissioning Body on whose Dental Performers List he is included or Local Health Board if in Wales, Scotland or Northern Ireland. 6. He must allow the GDC to exchange information with his employer or any organisation for which he is contracted to provide dental services. 7. At any time he is providing dental services, which require him to be registered with the GDC, he must agree to the appointment of a reporter nominated by him and approved by the GDC. The reporter shall be a GDC registrant. 8. He must allow the reporter to provide reports to the GDC at intervals of not more than three months covering: - the agenda and minutes of monthly staff meetings; - details of the provision of emergency cover provided to patients whilst he is away from the Practice and no other dentists are present; - complaints received, how complaints were handled and details of any complaints resolved. 9. He must inform the GDC of any formal disciplinary proceedings taken against him, from the date of this determination. 10. He must inform the GDC if he applies for dental employment outside the UK. 11. He must inform within one week the following parties that his registration is subject to the conditions, listed at (1) to (10), above: - Any organisation or person employing or contracting with him to undertake dental work - Any locum agency or out-of-hours service he is registered with or applies to be registered with (at the time of application) - Any prospective employer (at the time of application) - The Commissioning Body on whose Dental Performers List he is included or seeking inclusion, or Local Health Board if in Wales, Scotland or Northern Ireland (at the time of application) 12. He must permit the GDC to disclose the above conditions, (1) to (11), to any person requesting information about his registration status.